Privacy Policy

Effective date: August 7, 2026 · Last updated: August 7, 2026 · Version 1.0

1. Introduction

Welcome to Nityagati, a mobile-first Enterprise Resource Planning (ERP) platform developed and operated by FalgunSoft Technologies ("Nityagati", "we", "our", or "us").

Nityagati is designed to help manufacturing businesses manage accounting, inventory, production, sales, purchases, workforce, and other business operations through a secure cloud-based platform.

This Privacy Policy explains how we collect, use, store, protect, and disclose information when you use the Nityagati application and related services ("Service").

By creating an account or using the Service, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We collect only the information necessary to provide and improve the Service.

2.1 Account Information

When an organization registers, we may collect:

Name
Mobile number
Email address
Password (stored only in encrypted/hashed form)
Organization name
Business address
GSTIN (if provided)
PAN (if provided)
Business type

2.2 User Information

Organization administrators may create additional users, including:

Managers
Accountants
Sales personnel
Supervisors
Workers
Other authorized users

For such users we may collect:

Name
Mobile number
Email address (if provided)
Role
Login credentials

2.3 Business Information

While using Nityagati, your organization may create and store information including:

Customer records
Supplier records
Sales invoices
Purchase invoices
Quotations
Orders
Payments
Receipts
Accounting vouchers
Inventory records
Stock movements
Production records
Attendance records
Payroll information
Reports
Business documents

This information is collectively referred to as Customer Data.

2.4 Device Information

We may automatically collect:

Device model
Operating system version
Application version
IP address
Login timestamps
Crash logs
Diagnostic information

This information helps us maintain reliability and security.

2.5 Support Information

If you contact us, we may collect:

Email correspondence
Support messages
Screenshots
Log files voluntarily shared by you

3. How We Use Your Information

We use your information only for legitimate business purposes, including:

Providing ERP functionality
Authenticating users
Managing organizations
Processing transactions
Generating reports
Delivering invoices and documents
Maintaining data security
Preventing fraud
Improving application performance
Providing technical support
Complying with applicable laws

We do not sell your personal information.

4. Customer Data Ownership

Your business data remains your property.

All information entered into Nityagati, including but not limited to:

Financial records
Inventory
Customers
Suppliers
Production data
Attendance
Payroll
Reports

belongs exclusively to your organization.

FalgunSoft Technologies does not claim ownership of your Customer Data.

We process Customer Data solely for the purpose of providing the Service.

5. Artificial Intelligence

Nityagati may use artificial intelligence features to assist users with productivity and business insights.

Your Customer Data is not used to train third-party artificial intelligence models without your explicit permission.

6. Data Sharing

We do not sell, rent, or trade your personal or business information.

Information may only be shared:

With trusted cloud infrastructure providers necessary to operate the Service.
When required by applicable law.
To comply with legal processes.
To prevent fraud or security threats.
During mergers, acquisitions, or business restructuring, subject to continued protection of your information.

7. Data Security

We implement industry-standard safeguards including:

HTTPS/TLS encryption
Secure authentication
Password hashing
Role-based access control
Organization-level data isolation
Secure server infrastructure
Regular software updates

While we take reasonable measures to protect your information, no electronic system can guarantee absolute security.

8. Data Retention

We retain Customer Data while your organization maintains an active account.

Following account closure, certain records may be retained where required by:

Tax laws
Accounting regulations
Court orders
Other applicable legal obligations

Data no longer required will be securely deleted within a reasonable period.

9. Backups

Nityagati performs reasonable operational backups to support service continuity.

Organizations are encouraged to periodically export or retain copies of important business records where required by their internal policies or applicable laws.

10. Your Rights

Subject to applicable laws, you may request to:

Access your personal information
Correct inaccurate information
Update your account details
Request deletion of personal information where legally permissible
Withdraw consent where applicable

Organization administrators may manage most user information directly within the application.

11. Children's Privacy

Nityagati is intended solely for business use.

The Service is not directed toward individuals under eighteen (18) years of age.

We do not knowingly collect personal information from children.

12. Third-Party Services

Nityagati may rely upon trusted third-party infrastructure providers for services such as:

Cloud hosting
Push notifications
Email delivery
Security monitoring

These providers process information only as necessary to provide their services and are contractually required to protect your information.

13. Cookies and Analytics

The mobile application does not use advertising cookies.

We may collect limited diagnostic and usage information necessary to improve application stability, security, and performance.

Nityagati does not display third-party advertisements.

14. International Transfers

Where infrastructure providers process data outside India, reasonable safeguards will be implemented to protect Customer Data consistent with applicable laws.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

When material changes are made:

The "Last Updated" date will be revised.
Updated versions will be made available within the application and/or on our website.

Continued use of the Service after such updates constitutes acceptance of the revised Privacy Policy.

16. Governing Law

This Privacy Policy shall be governed by the laws of India, including applicable provisions of:

The Information Technology Act, 2000
The Digital Personal Data Protection Act, 2023
Other applicable laws and regulations

17. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way your information is handled, please contact us:

FalgunSoft Technologies

Email: support@nityagati.com

We will make reasonable efforts to respond to your inquiry in a timely manner.